Brno
We are currently looking for candidates on position of 1st level support for networks
Responsibilities:
* 24x7 Monitoring and Triage of production network elements to ensure timely resolution of network related faults and troubles
* Track incidents and outages
* Refer application, network and hardware troubles to the appropriate network teams for resolution
* Create tickets for alarming and outages
* Monitor and respond to ticket escalation from external teams
Experience in worldwide international company working in IT, communication technology
Good salary offer
Possibility of personal growth
0000-00-00
If you want to apply for this job, please, send us your curriculum vitae in English with the ref. number in subject of your application.
If you've had an interview in Grafton already, please, contact your consultant directly (ideally by email).
For more related job opportunities visit www.grafton.cz/it/
Please read carefully the text below and attach it to your e-mail/letter.
I agree that company Grafton Recruitment, Na Porici 3a, Praha 1, will process my private personal data towards mediation a job (filing, editing, sorting and its providing to a third party whose identity will be communicated to me) in accordance with legislative act number 101/2000 Sb. "O ochraně osobních údajů" until written form revocation. I confirm being awarded of my rights in connection with access to and protection of information. For exact wording of §12 and §21 please go to http://www.uoou.cz/uoou.aspx?menu=4&submenu=5&loc=20.
• Education or experience in networks and basic knowledge of Voice services
• Customer and service orientation, Ability to operate well in an international environment, multicultural environment
• Reliability, responsiveness and flexibility, Communication Skills, High motivation, Teamwork skills
• Fluent in English, both written and verbal
• Experience in systems and network monitoring is advantage
• Ability to work in 24/7 shift environment (including nights, weekends and holidays)
• German or other additional foreign language is advantage
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