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L1 Technical Assistance Center Engineer with Italian (16-10-107883/IP)

Grafton Recruitment

Informace o pracovním místě

Místo výkonu práce

Typ pracovní nabídky

Náplň práce, informace o pracovním místě

Our customer is a leading provider of networking HW, wireless and management SW products to telecom/ internet service carriers as well as public safety, State and Federal Government customers. We are looking for highly motivated individuals to join our client's professional team. The candidate must be technical oriented person with experience in network design, implementation and troubleshooting with networking equipment, including routers, switches, wireless AP, and network servers.

Duties and Responsibilities:

Provide first level technical support to customers
Receive, investigate, resolve and track trouble tickets in a timely manner
Provide Support to Field Technicians and Service Representatives
Provide single point of contact for both technical and non technical customer issues

Nabízený plat

Jiné výhody

• A positive working environment within dynamic teams
• Competitive salaries and target driven yearly bonuses
• A structured career path with clearly defined progression
• Continuous free training and development

• Employees´ benefits, such as:
o 25 days of holiday
o Contribution to lunches
o Pension and Life Insurance
o Health benefits

Termín práce

Termín ukončení výběrového řízení

0000-00-00

Druh pracovního poměru

Informace pro uchazeče

If you want to apply for this job, please, send us your curriculum vitae in English with the ref. number in subject of your application.

If you've had an interview in Grafton already, please, contact your consultant directly (ideally by email).



For more related job opportunities visit www.grafton.cz/it/


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Požadavky na zaměstnance

Požadované vzdělání

Všeobecně požadované znalosti

* Experience in Customer Service
* Knowledge of both English + Italian language on advanced level is a must
* Strong knowledge in TCP/IP, WAN/LAN networking applications
* Experience in network troubleshooting and broadband technologies
* Knowledge of switching hardware, wireless network, scanners or enterprise mobility products is a big advantage
* Must demonstrate initiative to learn new technologies
* Strong verbal and written skills required
* Previous experience with Motorola Canopy is a plus
* Experience with Red Hat Enterprise or Cent OS Linux distributions

Vhodné pro absolventy

0