Brno
Customer Support
- trouble shooting for legacy systems (no standard software and multiple applications)
- Clarification of unclear descriptions in tickets with end user and completes tickets
- Assist offshore programmers in understanding source code if parts of the same are in local language
- Facilitation of communication between offshore programmers and end users
- Providing translation of documentation in local language to English for internal purpose only
- Management of content of technical knowledge databases and “How to” queries
- Report on local country data on Incidents, Problems, Service requests etc.
od 21000 do 28000 neuvedené
- Attractive compensation package relevant to experience
- Development possibilities in the international environment
- Excellent training and development opportunities within the company
- Training will be provided abroad, then the job will be located in Brno
by agreement
neuvedené
neuvedené
If you want to apply for this job, please, send us your curriculum vitae in English with the ref. number in subject of your application.
If you've had an interview in Grafton already, please, contact your consultant directly (ideally by email).
For more related job opportunities visit www.grafton.cz/it/
Please read carefully the text below and attach it to your e-mail/letter.
I agree that company Grafton Recruitment, Na Porici 3a, Praha 1, will process my private personal data towards mediation a job (filing, editing, sorting and its providing to a third party whose identity will be communicated to me) in accordance with legislative act number 101/2000 Sb. "O ochraně osobních údajů" until written form revocation. I confirm being awarded of my rights in connection with access to and protection of information. For exact wording of §12 and §21 please go to http://www.uoou.cz/uoou.aspx?menu=4&submenu=5&loc=20.
English (středně pokročilý)
German (pokročilý)
neuvedené
- requirement for work experience in Software Support
- communicative English (on daily use basis)
- German on an advanced level ( communication with native speakers)
- Technical education (IT, Electro engineering) or working experience in such field
- Knowledge of C++, JAVA or .NET technologies (main technologies for all applications)
- Basic understanding of databases (Oracle/ MySQL/ SQL) is an advantages
- Ability/ willingness to work within an international team
- communication skills on a high level
Ne
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