Brno
Customer Service Representative is available to receive a customer call, handles emails, ensures consistent productivity and quality of service, maintains customer satisfaction and ensures that all tickets are logged and assigned accordingly.
Travel and Life insurance,
contribution to the Pension fund upon completion of 3 years of service,
Extended sick pay up to 90% of base salary,
Additional 5 days of paid leave of absence available upon spending of statutory 4 weeks vacation,
Diners credit card for business and private use
Relocation assistance as per the local Relocation Assistance
Policy
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If you want to apply for this job, please, send us your curriculum vitae in English with the ref. number in subject of your application.
If you've had an interview in Grafton already, please, contact your consultant directly (ideally by email).
For more related job opportunities visit www.grafton.cz//
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I agree that company Grafton Recruitment, Na Porici 3a, Praha 1, will process my private personal data towards mediation a job (filing, editing, sorting and its providing to a third party whose identity will be communicated to me) in accordance with legislative act number 101/2000 Sb. "O ochraně osobních údajů" until written form revocation. I confirm being awarded of my rights in connection with access to and protection of information. For exact wording of §12 and §21 please go to http://www.uoou.cz/uoou.aspx?menu=4&submenu=5&loc=20.
High School Diploma
At least 1 year experience in Advanced PC user
Basic knowledge in Analyze Customer Technical Requirements
Basic knowledge in Apply Call Handling Standards
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