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Team Leader with English (1-28-108359/IP)

Grafton Recruitment

Informace o pracovním místě

Místo výkonu práce

Typ pracovní nabídky

Náplň práce, informace o pracovním místě

Would you like to work for a worldwide known successful company, operating in the field of tourism as a team leader?
Apply immediately!

Start: January
Role summary:

* Supervise international team (10-15 people)
* Participate on recruiting of new team members, coaching
* Monitor team performance, ensure KPI´s are met
* Provide support for escalated issues
* Ensure the issues are escalated and solved timely
* Provide support for escalated customer issues
* Review and ensure accuracy of financial data
* Regular direct contact with suppliers
* Ensure all procedures are in accordance to the company internal rules

Nabízený plat

Jiné výhody

* Interesting work within international environment
* Daily use of languages
* Overall generous benefits package

Termín práce

Termín ukončení výběrového řízení

0000-00-00

Druh pracovního poměru

Informace pro uchazeče

If you want to apply for this job, please, send us your curriculum vitae in English with the ref. number in subject of your application.

If you've had an interview in Grafton already, please, contact your consultant directly (ideally by email).



For more related job opportunities visit www.grafton.cz//


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Požadavky na zaměstnance

Požadované vzdělání

Všeobecně požadované znalosti

* Minimum 2 years of supervisory/team lead ing experience in a customer service centre environment, travel industry preferred
* Fluency in English (another language is an advantage)
* Leadership skills to drive a big team in a change environment
* Good analytical and strong problem solving skills
* Ability to work under pressure in a fast paced environment
* Very good communication and dealing skills

Vhodné pro absolventy

0